Questions

Before you start, and after.

The things people ask most. For step-by-step help, see the guides. Still stuck? Email support@onelinkin.bio. We usually get back within 24 hours.

Getting started.

Do I have to give OneLink my Instagram login?

No. When you paste a public post, we read the picture and headline the page already shares, the same thing you see when a link is pasted into a message. Your account, password, and followers are never touched.

Does it work with Substack, Beehiiv, or WordPress?

Yes. Connect Substack, Beehiiv, Medium, WordPress, YouTube, or any newspaper or magazine site, and every new story adds itself as a tile with its picture and headline. A new post shows up as soon as someone opens your page after you publish.

Can I move my Linktree, Beacons, or Lnk.Bio page across?

Yes. In Import, paste the address of your old page. Name, bio, picture, social links, and every link come over. Links keep the shape they had, so a banner stays a banner.

Do I need a website?

No. OneLink can be the page you send people to. If you already have a site, connect the feed so new stories add themselves, or paste links by hand.

Is there a free plan?

Yes, and it doesn’t time out. One page, unlimited tiles, all twenty-eight designs, banner and contact buttons, a QR code, and fourteen days of insights. Pro is $5 a month or $48 a year.

Plans and billing.

What is Founding?

Pay $49 once and you’re on Pro for good. No renewal, no card on file. Open to the first 500 people who join.

What happens if I stop paying?

Your page stays up. Nothing gets deleted. Paid bits pause: feeds stop pulling, insights go back to fourteen days, and the OneLink mention comes back. Upgrade later and everything’s still there, including the months of insights from before.

Can I cancel any time?

Yes. Open Plan & billing and manage it there. You keep what you paid for until the period ends, then the page carries on on Free.

Can I pay by invoice?

Yes, on Publisher and Newsroom. Choose invoice on Plan & billing and we’ll email one with thirty days to pay. Your plan starts right away. Enterprise is invoiced yearly; we can work with a purchase order.

Do nonprofits get a discount?

Yes. Registered charities and nonprofits get 50% off Pro and Publisher. Apply from Plan & billing. We usually reply within two working days. More on the Nonprofits page.

Can I use my own domain?

Yes, on Publisher, Newsroom, and Enterprise. Most publishers use something like links.yourpaper.com. You add one record at your domain provider; we handle the certificate.

What’s the difference between Publisher, Newsroom, and Enterprise?

Publisher is a small team, up to ten pages, and everyone on it can edit. Newsroom is up to fifty pages and a bigger team: roles, contributor approvals, a change log, and a brand you can lock. Enterprise adds company sign-in, CRM connections, sponsor packages, and the paperwork, for as many pages as you need.

How the page works.

How do feeds work?

Connect your site or newsletter once. New stories arrive as tiles with their picture and headline. On Publisher, feeds are also checked every fifteen minutes in the background.

Can I connect a shop?

Yes, a Shopify or WooCommerce store, on Pro and above. Products come in with photos and prices. Sold-out ones get a Sold label. Take a product down in your shop and it comes off the page too.

How do recommendations work?

Recommend up to six OneLink pages you like. When someone joins your email list, they see those pages with a box to tick next to each, and join the ones they pick in one tap. When those pages recommend you, their new subscribers can join your list the same way. Nothing is ticked for the reader. More on the Recommendations page.

What are section tabs?

A tab bar for newspapers, magazines, blogs, or shops: Culture, Opinion, Prints, whatever you name them. One switch in Settings. Link straight to a tab with onelinkin.bio/you?s=culture.

Can people book a call from my page?

Yes. Use OneLink’s calendar (Pro), or embed Calendly, Cal.com, Google Calendar, Acuity, or TidyCal on any plan.

Still have a question?

Write to support@onelinkin.bio. We answer our own email.

Free to start. Nothing to install.